Terms of Service

By creating an account, signing up, completing checkout, or otherwise using the Service, you accept these Terms and our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

You represent that you are at least 18 years old, that you are authorized to bind the business you represent, and that the business is a legitimate hospitality, food-service, or restaurant operation. The Service is intended for businesses, not consumers, and is offered only where lawful. You agree to provide accurate information and to keep it current.

Full Table drafts social posts for your restaurant and replies to your reviews, in your voice, from your menu, photos, website and public listing. You review each draft in your private portal and approve or skip it.

• You post. Approving a draft does not publish it. An approved post gives you the image to download and the caption to copy, and you publish it in your own Instagram, Facebook or Google account. If you later connect an account and turn on automatic posting, we publish only the posts you approve, to that account.
• Review replies. We draft replies; you copy and post them, or approve them for posting once your Google profile is connected. We never post a reply to a 1 to 3 star review without your own review of it.
• No other services are included (such as paid advertising, point-of-sale analysis or revenue reporting) unless we offer them in writing and you agree.

Private beta. During the private beta the Service is free. There is no card on file and nothing is charged. The beta is offered as is, may change as we build, and we may end it with notice. When the beta ends, beta members may continue at a founding rate of $300 per month; we will ask you first, and you are never moved onto a paid plan or charged unless you choose a plan and enter a payment method.

Standard plan. After launch the standard plan is $500 per month, billed in advance, month-to-month, with no setup fee and no minimum term. The price, renewal terms and any custom terms are shown before you pay and in the confirmation we email you; those control if they differ from this page.

Taxes and payments. Fees exclude applicable taxes. Billing is handled by Stripe; you authorize us and Stripe to charge your payment method for the plan you chose, including each monthly renewal until you cancel. Full Table never sees or stores your full card number. A failed payment may pause the Service.

Auto-renewal. A paid plan renews automatically every month at the price you agreed to, and your payment method is charged at the start of each month, until you cancel. We will tell you before any price change takes effect.

Cancel anytime by email. Reply to any email from Full Table saying you want to cancel, or call (530) 523-0211. No reason or call is required. Cancellation stops the next renewal; you keep access until the end of the month you paid for, and we confirm the cancellation by email. To leave the free beta, just tell us the same way.

Refunds. Charges for a month already started are generally not refunded, but we will refund a charge made in error. Nothing here limits rights you have under law.

You are responsible for the content you approve. When you approve a draft post, offer, reply, or ad, you confirm that you have reviewed it and authorize us to publish it on your behalf. Because nothing is published without your approval, you are responsible for the accuracy, legality, and appropriateness of approved content, including any pricing, claims, allergen or dietary statements, terms of any promotion or offer, and compliance with advertising and consumer- protection rules.

You agree to honor any offer or promotion you approve for publication, and to ensure you have the rights and permissions for everything you ask us to use or post.

To provide the Service, you grant Full Table a non-exclusive, worldwide, royalty-free license, for the term of your engagement, to:

• Use, reproduce, adapt, resize, and display your brand assets, logos, photographs, menus, names, and other materials you provide or make available, solely to create and deliver marketing content for you.
• If you connect accounts (such as Instagram, Facebook or Google), use the permissions you grant to publish the items you approve and read basic account details and metrics.
• Act as your authorized agent for the limited purpose of posting and managing the marketing content you approve on those platforms.

You may revoke connected-account access at any time through the relevant platform or by contacting us; doing so may limit or stop parts of the Service. You represent that you own or have the necessary rights to everything you provide, and that our authorized use of it will not infringe anyone’s rights.

Your materials stay yours. You retain ownership of your brand assets, photos, and other materials you provide, and of the final marketing content we deliver and you publish for your business.

Our materials stay ours. We retain ownership of the Service itself — our software, platform, templates, processes, analytics models, and know-how — and of any general tools or improvements we develop. Nothing in these Terms transfers our underlying intellectual property to you. You may not copy, resell, or reverse-engineer the Service.

We may, in a tasteful and non-confidential way, reference that you are a client and show non-sensitive examples of work we created for you as part of our portfolio, unless you ask us in writing not to.

You agree not to use the Service to, and not to ask us to:

• Publish false, misleading, deceptive, defamatory, or unlawful content, or content that infringes others’ rights.
• Post fake or incentivized reviews, or otherwise violate the rules of Google, Meta, or any platform.
• Promote anything illegal, or make regulated claims (e.g., about health or alcohol) without the required authorizations.
• Interfere with, probe, or attempt to gain unauthorized access to the Service or its systems.

We may decline to create or publish any content we reasonably believe violates these Terms, the law, or a platform’s rules.

The Service connects to and depends on third-party platforms, including Meta (Instagram, Facebook), Google and Stripe. Your use of those platforms is governed by their own terms and policies, and you are responsible for complying with them. We do not control those platforms; they may change, limit, or discontinue their APIs, features, or access at any time, which can affect or interrupt the Service. We are not responsible for the acts, omissions, outages, fees, or policy decisions of third-party platforms.

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non- infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will achieve any particular result. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

To the fullest extent permitted by law, Full Table and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost revenue, lost data, or loss of goodwill, arising out of or relating to the Service, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the amount of fees you paid to Full Table for the Service in the three (3) months immediately preceding the event giving rise to the claim. These limits apply regardless of the legal theory and are a fundamental basis of our agreement.

You agree to defend, indemnify, and hold harmless Full Table and its owners, employees, and contractors from and against any claims, damages, liabilities, losses, and reasonable costs (including attorneys’ fees) arising out of or related to: (a) content, assets, offers, or claims you provide or approve; (b) your use of the Service; (c) your breach of these Terms or violation of any law or third-party right; or (d) your failure to honor an offer or promotion you approved. We will notify you of any such claim and may participate in its defense.

Our collection and use of personal and business data — including account information, your restaurant's public listing, and any account tokens you grant — is described in our Privacy Policy. We store connected-account credentials in encrypted form and use reasonable measures to protect your data, but no system is perfectly secure. By using the Service, you consent to the data practices in the Privacy Policy.

Each party may receive non-public information from the other (such as your sales figures and our methods and pricing). Each party will use the other’s confidential information only to perform under these Terms and will protect it with reasonable care, except where disclosure is required by law. We will treat your business and revenue data as confidential and will not sell it.

These Terms apply for as long as you use the Service. You may terminate as described in Section 4. We may suspend or terminate the Service, with or without notice, if you breach these Terms, fail to pay, create legal or platform-policy risk, or if we discontinue the Service. On termination, your right to use the Service ends; accrued payment obligations survive, along with the sections that by their nature should survive (including IP, disclaimers, limitation of liability, indemnification, confidentiality, and governing law). On request after termination, we will help you transition access to your own connected accounts.

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Changes take effect when posted, and your continued use of the Service after that constitutes acceptance. If you do not agree to a change, your remedy is to stop using the Service and cancel.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You and Full Table agree that the exclusive venue for any dispute that is not otherwise resolved will be the state or federal courts located in Sacramento County, California, and each party consents to personal jurisdiction there.

Before filing any formal action, the parties agree to first try in good faith to resolve the dispute informally by contacting one another. To the extent permitted by law, any dispute will be brought in an individual capacity and not as part of a class action.

These Terms, together with your order and our Privacy Policy, are the entire agreement between you and Full Table regarding the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are an independent contractor, not your employee, partner, or joint venturer.

Questions about these Terms? Call us at (530) 523-0211 or use our contact page. Full Table Co., Sacramento, California.